Contact Us
Quality is the Best Recipe...
We would love to hear from you! Whether you have a question, would like to share a comment, or request some of our FREE recipes, we always welcome an email, phone call, letter or use the form below.
Additionally, we stand behind our quality guarantee. If you are not completely satisfied with any of our products, please send the entire package and your comments to us. For employee health and safety reasons, we politely request that you refrain from sending us samples of the product you are contacting us about.
Mail: Dr. Oetker Canada Ltd. 2229 Drew Road Mississauga, ON Canada L5S 1E5
Phone: (905) 678-1311
Toll Free: 1-(800) 387-6939 (Canada); 1-(888) 582-1313 (USA)
Fax: (905) 678-9334
Please note our hours of operation are Monday to Friday 8:30 AM to 4:45 PM Eastern Time. As our offices are located in Canada, we observe all Canadian statutory holidays and our offices will be closed on those dates.
If you are calling or submitting an inquiry for outside of our business hours, please expect a delay in response time. Your inquiry will be responded to the following business day or as contact volumes dictate. We appreciate your patience.
While we strive to provide prompt responses to consumer inquiries unfortunately we are experiencing technical issues at this time. We will respond to your inquiry as soon as possible.